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Business Details
6 Years
experience
Your Trusted Garden & Maintenance Services in Pontypool
Established in 2020, BIGSUL Garden Services has built a strong reputation for delivering professional and reliable outdoor maintenance solutions. With over 17 years of combined industry experience, including 12 years working with a subcontracted maintenance team prior to founding BIGSUL, our owner Jamie Sulway brings deep expertise in garden maintenance, gutter cleaning, pressure washing, and conservatory valeting. We specialise in tailored services for both residential and commercial clients, offering comprehensive solutions from routine upkeep to complete garden transformations.

Our commitment to quality is demonstrated through our fully insured operations, use of specialist equipment, and a client-focused approach that ensures satisfaction on every project. By combining technical proficiency with a personal touch, we deliver long-lasting results that enhance property aesthetics and functionality. Our team's local knowledge of Torfaen, Newport, and surrounding areas enables efficient service delivery across our coverage zones.
Services
Garden Maintenance Gutter Cleaning Pressure Washing Soft Washing Conservatory Valeting
Details
  • Year established: 2020
Highlights and features
  • We offer 5 years of dedicated local service with 12 years of prior industry experience
  • Fully insured for all garden maintenance and cleaning operations
  • Specialist equipment for gutter cleaning up to 4-story properties
  • Covering Torfaen, Newport, Abergavenny and surrounding areas
  • Proven track record with 12+ verified customer testimonials
What people say
Fantastic service Great job done Highly recommended Excellent work Very professional
Services
Garden Maintenance
Our comprehensive garden maintenance covers grass and hedge cutting, fencing, turfing, patio installation, and complete garden transformations. We provide both regular upkeep and one-off projects for residential and commercial properties. Our services include waste removal and recycling at local farms, ensuring tidy and sustainable solutions for all outdoor spaces.
Gutter Cleaning
Professional gutter cleaning using CCTV-guided vacuum technology for properties up to four stories high. We clear blockages to prevent water damage, offering both one-off and scheduled maintenance. Our non-invasive methods require no customer presence, with photographic confirmation provided for every completed job.
Pressure Washing
High-pressure cleaning for driveways, patios, and decking using rotary systems that deep-clean without surface damage. We restore concrete, stone, and tarmac surfaces while offering repair services for cracked slabs and weed treatment. Our solutions extend the lifespan of outdoor areas without requiring replacement.
Soft Washing
Eco-friendly soft washing for roofs, cladding, and UPVC using biodegradable chemicals that kill organic growth at its roots. This low-pressure method safely removes algae and moss from sensitive surfaces while providing up to five years of protection against regrowth, with minimal water usage compared to traditional methods.
Conservatory Valeting
Specialist conservatory cleaning including internal and external glass, frames, and guttering. Our valet service cleans hard-to-reach areas, services locks and hinges, and installs leaf guards to prevent future blockages. We use non-pressure techniques to protect seals and UPVC while restoring clarity and functionality to conservatory structures.
People
Jamie Sulway
Owner
Jamie Sulway brings 17 years of maintenance expertise to BIGSUL, including 12 years with a subcontracted maintenance team before establishing the business. His hands-on approach covers all services from garden transformations to specialist cleaning operations, combining technical skill with customer-focused service delivery.
Questions
What garden services do you offer?
We provide full garden maintenance including grass cutting, hedge trimming, fencing, patio installation, and complete garden transformations for both residential and commercial properties.
Do you clean gutters on multi-story properties?
Yes, we use CCTV-guided gutter vacuum technology capable of cleaning up to four-story properties without requiring ladder access or customer presence.
Are your services insured?
All our services are fully insured, covering both property and public liability to ensure complete peace of mind during every project.
Do you work outside Torfaen?
We cover all areas within Torfaen including Pontypool, Blaenavon, and Cwmbran, plus Newport, Abergavenny, and surrounding regions.
How do you handle payment?
We accept payments by bank transfer for convenience, with clear pricing provided before work commences and no hidden fees.
Can you help with conservatory maintenance?
Our conservatory valeting service includes glass cleaning, frame maintenance, gutter clearing, and leaf guard installation to maintain both appearance and functionality.