Business Details
19 Years
experience
Emergency
services
Trusted Roofing Contractors in Surrey
Heartfelt Roofing was founded in 2007 by Rob and Amanda Millman, a husband and wife team with extensive industry expertise. Our business operates as a family-run enterprise, combining Rob's two decades of technical roofing experience with Amanda's administrative and managerial acumen. We specialise in flat roofing and external decoration solutions, serving commercial clients across the South East of England. Our team comprises 14 core staff members and experienced field roofers, supported by approvals from leading membrane and liquid waterproofing manufacturers. We prioritise client relationships through transparent communication, quality workmanship, and adherence to strict safety standards. Our sector-specific expertise spans commercial, healthcare, education, and local authority projects, including complex sites requiring bespoke access solutions.We advise clients on optimal roofing systems, balancing technical requirements with budgetary and operational constraints. Our commitment to innovation is demonstrated through early-stage project consultations and sustainable, energy-efficient solutions. Having relocated to larger premises in Redhill, Surrey in 2015, we continue to grow while maintaining our founding ethos of delivering perfect solutions at competitive prices. This approach has fostered strong client retention, with a significant portion of our work originating from referrals and repeat business.
Services
Commercial Roofing
Liquid Applied Systems
High Performance Felt
Emergency Repairs
Sustainable Roofing
Healthcare Projects
Education Sector Work
Local Authority Contracts
Sports & Leisure Facilities
Refurbishment Projects
Details
- Year established: 2007
Highlights and features
- We offer 17+ years' experience in specialist flat roofing solutions
- Our team includes fully qualified fitters trained in advanced safety protocols
- We provide bespoke access systems for operational sites like factories and stations
- Our early-stage consultations identify cost-effective, sustainable roofing solutions
- We maintain ISO-certified quality standards across all projects
Associations and certifications
- Lead Work
- High Performance Felt
- Liquid Applied Systems
- Single Ply
- Asphalt
Services
Commercial Roofing
We deliver tailored roofing solutions for commercial properties, from factories to train stations. Our expertise includes working in operational environments without disrupting business activities. Clients benefit from our ISO-certified safety protocols and bespoke access systems developed through projects like McVitie's Harlesden.
Liquid Applied Systems
Our approved liquid waterproofing installations provide durable, seamless protection for flat roofs. Using manufacturer-certified techniques, we ensure leak-proof solutions suitable for both new builds and refurbishments. This system's flexibility makes it ideal for complex roof geometries and sensitive environments like healthcare facilities.
Emergency Repairs
We offer rapid response for critical roof failures, minimising property damage and business disruption. Our team maintains 24/7 availability for urgent cases, employing temporary stabilisation methods followed by permanent solutions. This service has proven vital for local authorities managing housing stock emergencies.
Sustainable Roofing
We integrate energy-efficient materials and low-carbon technologies into all project phases. From initial design consultations to final installation, our solutions meet public sector sustainability requirements while reducing long-term maintenance costs. This approach has delivered measurable savings for education sector clients.
Healthcare Projects
Our specialist healthcare roofing solutions accommodate operational hospitals and clinics. We implement strict infection control measures and work around patient care schedules. Recent projects demonstrate our ability to deliver complex installations while maintaining sterile environments and uninterrupted medical services.
People
Rob Millman
Director
With two decades in the roofing industry, Rob founded Heartfelt Roofing in 2007. His technical expertise drives innovative solutions for complex commercial projects. He oversees all technical operations and client consultations.
Amanda Millman
Director
Amanda manages business operations using her secretarial background. She established the company's administrative framework, enabling efficient project delivery. She focuses on client relationship management and strategic growth.
Questions
What types of roofing systems do you install?
We specialise in flat roofing systems including liquid applied membranes, high performance felt, single ply and asphalt solutions for commercial properties.
Can you work on operational commercial sites?
Yes, we design bespoke access systems that allow continued operations during roofing works, as demonstrated at McVitie's factory and Olympia Exhibition Hall.
Do you handle emergency roof repairs?
We provide urgent repair services for critical roof failures, with rapid response times to minimise property damage and business disruption.
Are you certified for safety standards?
All our roofers hold advanced safety qualifications including working at heights, with full compliance to ISO-certified safety protocols.
What sectors do you specialise in?
We focus on commercial, healthcare, education, local authority and sports & leisure sectors, with tailored solutions for each industry's specific requirements.
Can you help with sustainable roofing solutions?
Yes, we integrate energy-efficient materials and low-carbon technologies into all projects, meeting public sector sustainability targets while reducing long-term costs.
